Scheduling & Dispatch
See your service team’s availability and assign every job from one central board, so the right technician is always on the way.
Field Service Management
Proceed connects your dispatch board, technicians and back office in one field service solution built to keep every job moving. Schedule the right people, track the assets you service and turn completed work into invoices automatically. From the first call to the final signature, your whole service operation runs on a single real-time system.
Automate Field Service Workflows Across Your Organization
Proceed brings scheduling, dispatch, asset tracking, billing and reporting into one connected platform, so a job that starts at the dispatch board flows straight through to an invoice without re-keying a thing. Your coordinators see technician availability at a glance, your crews carry every job detail in the field on the integrated mobile app, and your managers get service data they can actually act on. It’s enterprise-grade control of your service business in software that’s genuinely easy to use.
Asset Management
Track the equipment you service by customer and apply service jobs against each asset for a complete, at-a-glance history.
Automated Billing
Turn the labor and parts logged on a completed field service job into an accurate invoice automatically—no double entry.
Consolidated Reporting
Detailed service reports pull every job into one view, giving you the insight to run your service business better.
One View of Every Job in the Field
Stop chasing status updates across calls, texts and spreadsheets. Because every work order in Proceed lives in one place, your dispatch team always knows who is on site, which jobs are open and where the next appointment stands. Reassign a technician, check an asset’s service history and confirm a customer’s next visit in a single click—so your coordinators spend less time on the phone and more time keeping the schedule full.
Automate Your Service Workflows
Manual paperwork and back-and-forth between the field and the office slow your team down and cost you billable hours. Proceed automates the hand-offs—dispatching, job capture, billing and reporting—so technicians work straight from their phones, invoices go out the moment a job closes, and your office stops re-keying what the crew already recorded.
Integrated Mobile App
Technicians view assignments, capture work and update jobs from the field.
Job-to-Invoice
Completed labor and parts flow straight into billing without re-entry.
Asset Service History
Every job posts to the customer asset it was performed on.
Proven Success Stories
From day one, our team helps you map your service processes, load your customer assets and train your dispatchers and technicians so your operation runs smoothly on Proceed. If you’re successful using Proceed, we’re successful too — which is why we stay with each Customer well beyond go-live to make sure your service team has everything it needs to succeed.
30%
More Jobs Per Day
Smarter scheduling and dispatch keep technicians productive and routes full.
2x
Faster Invoicing
Automated job-to-invoice billing gets accurate invoices out the moment work is done.
100%
Job Visibility
Every work order and asset in one place gives your team a complete service history.
What is the Cost of Proceed Software?
Companies subscribe to a monthly Proceed license for the core software based on the number of users you need. From there we tailor-fit a solution built on modules, integrations, interfaces and hosting. As your company grows, you can easily add more resources to gain more efficiencies.
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Discover Your Needs
We understand your business completely and provide precise guidance.
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Choose
Pick the modules suited to your business needs and scale easily.
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Affordable & Transparent
Pricing based on modules and business size - no hidden costs.
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Scale & Adapt with Ease
Start small and expand anytime as your business grows.
Let’s Get Started!
We’re happy to provide an online presentation and explain how Proceed Software can help your company run better.